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Search for answers to common problems in the Help Desk's knowledgebase. |
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Create a problem report (called a "case") for Help Desk consultants to address. |
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Clear Sale SFA implementation(Classic Client and Thin Clients) |
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Monitor the status of your current cases and review old cases (Thin Client and support Customizations) |
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Clarify Customer Portal / Web User Single Sign On Registration integrations on RSA ClearTrust |
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Clarify ACD Aspect/Genisys Integration. |