HCM TEK is pleased to offer a complete implementation and upgrade solution for all Clarify customers. HCM TEK provides highly skilled software engineers to implement the Clarify support, iSupport thin clients and offering all version upgrades to the CTS Help Desk's problem tracking and knowledgebase software. We customize the esupport /isupport to:
» Search for answers to common problems in the Help Desk's knowledgebase.
» Create a problem report (called a "case") for Help Desk consultants to address.
» Clear Sale SFA implementation(Classic Client and Thin Clients)
» Monitor the status of your current cases and review old cases (Thin Client and support Customizations)
» Clarify Customer Portal / Web User Single Sign On Registration integrations on RSA ClearTrust
» Clarify ACD Aspect/Genisys Integration.
 
 
 
 
 
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